SFS Advisor
Position Details
Job ID # | 25-021 |
Department | Student Financial Services |
Reports To | Associate Director of Student Financial Services |
Position Summary
This position is responsible and accountable for professionally presenting ÐÓ°ÉÔ°æ’s financial aid opportunities to the assigned constituents, for the accurate and prompt administration of all financial aid programs for undergraduate and graduate students on the Kirkland Campus, for creating and maintaining individual and generalized records in accordance with federal, state, and institutional regulations, and for the complying with federal and state regulations. This position is also responsible for administering the alternative loan program.
Essential Functions
- Counsels prospective and continuing students (individual appointments, telephone, and email) on the financial aid process at NU, tracks documents requirements, award and verifies student records in compliance with federal requirements.
- Resolves conflicting information between student applications and federal tax returns in compliance with federal requirements.
- Counsel’s prospective and continuing students on payment plan arrangements and past due balances.
- Administers the Alternative Loan Program. This includes reporting information to Great Lakes the loan servicer, notifying the Counseling staff of eligibility and updates, and managing receipt of loan funds.
- Is an active participant in interdepartmental meetings, Student Financial Services staff meetings and training opportunities on campus.
- Participates in financial aid training activities off-campus and/or online as deemed appropriate by the director.
- Performs other work-related duties as assigned.
Education/Experience/Skills
- One to three years of Financial Aid experience is preferred, and a bachelor’s degree is required.
- Ability to communicate effectively both verbally and through writing, with staff, students and prospective students using tact, courtesy, good judgment, confidentiality, and occasional humor.
- Demonstrates organizational skills.
- Demonstrates a strong attention to detail.
- Ability to work independently, be self-motivated, flexible, ability to multi-task and be interruptible.
- Demonstrates strong math skills.
- Possess strong interpersonal skills and the ability to maintain positive relationships and deal effectively and professionally with colleagues.
- Demonstrate commitment to maintaining a safe work environment free of harassment, violence, and unlawful discrimination.
Working Environment
- Work is generally performed indoors in a typical office setting.
- Some weekend/evening work required.
- Travel, including overnight travel, may be required.
- Position works with strictly confidential information.
- Frequently required to be in front of a computer screen for long periods.
Physical Demands
The functions are usually performed while sitting at a desk may involve some amount of time stooping, kneeling, bending, crouching, lifting (max. of 40 lbs.), walking, carrying, reaching, stretching, repetitive motions of the hands or wrists and other movements. The abilities of seeing, hearing, and speaking are also required.
Compensation
Based on education and experience, the position has a hiring range of $20.50/hour to $21.91/hour plus excellent benefits.
Lifestyle Standards
Recognize, understand, and agree to live by the spiritual, moral, and ethical standards of ÐÓ°ÉÔ°æ, as outlined in the Employee Manual.
Application Procedure
Please submit your resume, a letter of interest describing your qualifications, and a completed application form to the Human Resources office. Applications are available online (www.northwestu.edu/jobs), or in the Human Resources Office of ÐÓ°ÉÔ°æ.
You may submit your package by mail or email.
ÐÓ°ÉÔ°æ
Attn: Human Resources
PO Box 579
Kirkland, WA 98083-0579
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Inquiries regarding staff positions may be made to:
Human Resources Office
ÐÓ°ÉÔ°æ
5520 108th Ave NE, Kirkland, WA 98033
(425) 889-5749
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ÐÓ°ÉÔ°æ does not discriminate on the basis of race, color, national origin, gender, age, or disability in admissions and access to, employment, or treatment in its programs or activities. ÐÓ°ÉÔ°æ is an "At Will" employer.